Develop the most beautiful and effective email campaigns. Fast and with total creative freedom
Newsletters | Special offers | Transactional emails
Coupons | Customer cards | Invitations | Confirmations
POWERFUL DESIGN OPTIONS & VISUAL BRAND PROTECTION
Start working without any knowledge of HTML or other techniques.
Using templates adapted to your corporate design.
Simply by changing texts, links and images.
SOCIAL MEDIA SHARING
You offer your readers the option to share content on Content Block level (article/offer) through Social Media. Sharing the complete email is also easy. You have insight into where the content sharing takes place.
The designer can easily change every detail: dynamic content, personalisation, colours, margins, font types, shading, links, Social Media, menus, design elements, image, layout and more. Much more!
You indicate the Subject as well as the Pre-header. You test, check, and optimise.
And assigning editing rights to your colleagues is easy.
Sending engaged, specific emails based on the (potential) guest information stored in your database
You would like as much personalisation as possible. Sending email using your (potential) guest’s profile. From his/her personal profile (families, singles, seniors, couples, etc.), the interests’ profile built up from your email campaigns, from the booking profile and their spending at the hotel.
Intelligent mailing from your Database
In addition to the possibilities for addressing customers personally, there is the standard option for tailoring content to specific guest/prospect groups. Text, image and personal features. Content can be specified for:
- Fixed profile characteristics (family composition, location, age range, etc.).
- Preferences indicated (locations, walking, cycling, golf, etc.).
- Interest shown as a result of the email campaigns (link clicks).
- Booking behaviour.
GEO TARGETING | MULTI-LOCAL
All Business is Local
The innovative GEO Targeting module is optional.
Developed for hotels with multiple branches.
The unique functionalities are based on the principle that the local offerings and local identity are of considerable commercial importance. iConneqt automatically links (potential) guests to a branch. This will offer you unique and very interesting possibilities.
Sending emails automatically from the guest profile
With iConneqt you know where the interests of your (potential) guests lie. Every action in the email is recorded. You can let iConneqt anticipate this automatically.
iConneqt can automatically send a specific email in response to clicks on particular links. This process is very easy to set up.
AUTO-RESPONSE TO SHOWN INTEREST
Automatic follow-up email in response to a particular click in the email.
For example, someone who has shown an interest in the Newsletter in product X will receive a digital brochure about product X a few hours later.
AUTO-RESPONSE AT CERTAIN MOMENTS IN TIME
You can let iConneqt send automatic emails on or after a specific date. For example, pre-stay and post-stay emails. Or a personal email three months after a stay, asking if they feel like another getaway to the seaside. When no further bookings have taken place after six months, for a birthday, an anniversary (of a company), you name it.
Optimise your result. TEST!
To measure is to know
You would like to KNOW in advance which campaign scores best.
Mail opened, conversion to links, conversion to sales, etc.
YOUR SUBJECT TEXT IS KEY. TEST!
The subject line and the sentence following it (pre-header) determine if a mail will be opened or not.
It is wise to always test this. A simple matter of defining a test group, and after the test, the winning subject line/pre-header is sent to the entire file. Completely automatic.
WHICH OFFER/WHICH CONTENT SCORES BEST? TEST!
It is easy to test the product offer and/or your editorial content. A simple matter of defining a test group, and after the test, the winning combination is sent to the entire file. Completely automatic.
WHICH LOCATION IN THE EMAIL SCORES BEST? TEST!
It is easy to test the location of your offer and/or your editorial content.
A simple matter of defining a test group, and after the test, the winning combination is sent to the entire file. Completely automatic.
We'll get into the inbox. Guaranteed.
On the Internet, SPAM email is still an important polluter. 90% of what is sent is SPAM.
This means there are powerful digital guards at the gates of your (potential) guests. They make sure that 90% of SPAM can be stopped. But they are critical too of who and what they allow through or not.
We know the rules. We work with them on a daily basis.
RETURN PATH CERTIFICATION
Return Path is an American certification system.
It is a powerful solution for the protection of email reputations and for ensuring that emails are actually delivered to hundreds of international providers. Return Path has built a solid global reputation legitimising email and making sure that serious emails are delivered and SPAM is kept out.
Together with our European technology partner, Teneo, we make sure that the iConneqt users can be certified.
Assurance on the delivery of your emails. 24/7
iConneqt works with a network of the best specialists. For example, emails are sent in collaboration with various technology partners. As iConneqt is also used on the other side of the globe, the system is monitored seven days a week, 24 hours a day. Through technology but also by real people.
Thus, we take care of:
Continuous reputation monitoring
The technical delivery infrastructure (MTA) has several groups of IP-addresses.
Each of these addresses has a confirmed reputation.
This reputation can be compared to an attributed “score” based on past behaviour.
This reputation is very important in order to guarantee optimal delivery. Reputations are constantly monitored, 24/7.
Still more important is the fact that the MTA infrastructure has been designed in such a way that an IP-address can be adjusted automatically if its reputation drops below our standards (downgrading). This ensures that email campaigns are always delivered using the reputation groups with the highest score.
Inbox checks with more than 60 major providers
There are systems running 24/7 that monitor the delivery with more than 60 of the main providers.
In case of a delivery problem, an ‘alarm bell’ will go off and action is taken to make sure that the best possible delivery is provided at all times (delivery rate).
Various industry-standard e-verification methods
The delivery systems are equipped with multiple email-authentication standards and technologies, such as SenderID / DKIM / SPF. These technologies guarantee the delivery of emails to your recipient’s inbox.
Built-in spam control
There is a standard option in iConneqt for checking emails for SPAM words before they are sent out. It provides a ‘rating’ for that email and, if necessary, an advice for substituting certain words.
ISP Delivery guidelines
Providers are critical with regard to bulk emails. Rightly so. After all, most of them are/were SPAM. So they have issued various strict rules regarding the way they want to receive bulk emails and check them for authenticity. These guidelines describe how emails should be presented to their technical infrastructure in order to get the best possible delivery-rate to inboxes.
Our partner’s infrastructure complies 100% with these requirements. That is why we can guarantee the best possible delivery-rate.
ISP feedback information
Some of the larger ISPs have FBLs (Feedback Loops) that exchange information about complaints and problems.
Because of this, we can ensure that mailing lists are accurate and clean. With every email campaign we constantly receive feedback through these FBLs. This, too, ensures delivery optimisation.
Constant blacklist monitoring
The entire despatch infrastructure is monitored 24/7 to guarantee that good reputation.
This is also done by monitoring the so-called black lists. These are basically lists of all known spammers.
If an iConnect user uses the system for SPAM (which is a breach of contract) and is therefore blacklisted, we are immediately notified and action is undertaken.
The spammer no longer has access to iConneqt and the IP address is blacklisted.
Multiple IP groups
Several IP groups are used for sending emails. Each of these groups has built up a reputation. It is possible to assign specific IP groups to specific customers. This is a powerful feature that allows us to separate the reputations of different users.
Detailed analyses and reporting
You are in control. You optimize the results.
Analyses & Reports
- Who opened the email, and when?
- Who read what, and when?
- What is of interest; who clicked which link, and when.
- Which email addresses bounced (automatic processing).
- Who unsubscribed, who forwarded the email to whom.
- Which devices are used to view the emails.
- Comparison between the various campaigns.
- Integrated Google Analytics on different components.
iConneqt has implemented the new international industry standards for email marketing that have been developed by the Email Experience Council. This means you can compare the results in a reliable way.
INSIGHT INTO THE RECIPIENTS’ GEOLOCATIONS
INSIGHT INTO THE LOCATION RATING (HEATMAPS)
AND MORE. MUCH MORE
- Sending mailings at any given moment
- Tell-a-friend/Viral marketing options
- Online surveys
- Auto-correction on capital letter usage
- Auto-management of bounces
- Auto-management of unsubscribes
- Opt-in & double opt-in options
- Multiple databases
- Easy import/export of data (CSV/Excel)
You would like to see this?
Give us 15 minutes to give you a good overview. We simply do this virtually. At your own workstation. Co-workers can watch and listen in as well. That’s just practical.